The 1-bedroom suite I eventually got was lovely. Initially the suite I got stunk of mildew. Could hardly breathe. Thank God for the bellboy/gentleman who was understanding and kind enough to finally get me a lovely 1-bedroom suite w/ a balcony & sea & pool view, which is what I expected from the beginning upon making my reservations. I think his name is Vicente —-he saved the day!
Yvette
november 2024
We had a wonderful time. The staff was amazing, starting from the front desk to the restaurant staff and the concier. I have a back injury and needed a wheelchair for most of my stay. They were so accommodating and asked what it made to everywhere. They escorted me everywhere I needed to go the pool, the beach, and the restaurant.They were wonderful. The restaurant had amazing food.
Victoria
januari 2025
The location, swimming pool area and food at the restaurant. Daily water bottles (for free) in the room. The beach location is perfect, sunny since the morning to sunset. Meal and drinks service at the beach.
Maria
december 2024
First of all, the staff made a big difference why our stay was so pleasurable. It was like an extended family, so gracious and warm. The location was perfect. The beach was steps away from the hotel. The main restaurant was warm , inviting and delicious food while you dined right on the waters edge!! The hotel was festive and culturally vibrant with young families to joyous seniors. A perfect winter getaway from our cold northern winters. Thank you Fiesta Americana Cancún Villas!!❤️❤️❤️
Hall
februari 2025
We liked the cozy feeling of a small hotel where the staff knows you by name and the beach and pool areas are not crowded. The food in the main restaurant was great and good value for money. A big supermarket and quite a few restaurants are within 5-7 minutes walk. The ocean in this area is calm, no waves, swimming was easy. The staff is exceptional, makes you feel at home. Special thanks to Arno and Lia at the restaurant, Ricardo (transportation and luggage) and our wonderful cleaning lady in Rm 316 (unfortunately, I don’t know her name).
Elena
april 2024
The staff was truly amazing during our stay. They were truly all so kind! The beach front and pool area were very enjoyable- loved the many options for seating and shade. The food here is also delicious. We also appreciated that this place was not crowded.
Skylar
maart 2024
Everything was pretty well kept all the staff was very friendly. The beach and pool were excellent! Fun music in the pool area, lifeguard and cleaners always around. Lots of cabanas to rent that was about $90usd per day. Lots of pool chairs and Loungers to pick from. Facility was very nice and clean at all times.
Becki
april 2024
Small balcony and partial sea view. Easy access to towels, loungers and shade for the fine white sandy beach and pool. Generally clean and comfortable, if perhaps a little tired. Restaurants, convenience store and public transport very close.
Robert
mei 2024
Our room was very spacious and just what we needed for a big family visiting. There were daily activities and the pools were very nice and kid friendly. Paola, Dia, Marco were very friendly and made it a lovely visit. I also want to give my appreciation to our housekeeper, Anyelina, who went above and beyond. I think the hotel is beautiful but the staff really make it the best so shoutout to all of them!
Lily
april 2024
Wow wow wow … my college daughter were so surprised by the “Master suite, 2 bedroom plus” unit from the moment into the living area, to the ocean front terrace, and to the master bedroom. All photos of the booking show exactly what we got. It is nice to see a big bottle of water in the kitchen and 2 small bottles of water in each room. The sandy beach is unusual but we love it and you can do snorkeling near the safety line to enjoy surprises. The beach is actually cleaner without the annoying sea grass like the nearby beach where the other hotels had hard time to keep up a clean beach.
Chern
november 2023